B2X India

B2X India builds and manages large-scale service and supply chain infrastructure and operations. It provides strategic consulting services, including service strategy; service diagnostics, benchmarking, and performance management; supply and service chain network design; after market supply chain optimization/reverse logistics; warranty management and cost reduction; IT solution design and implementation; and call center advisory. The company also offers audit services; and sells and services Apple products. In addition, it offers supply chain automation solutions to large manufacturers and distributors in the areas of manufacturing locations/factories, centralized stocking points/warehouses, logistics and transportation, and points of sale; remote monitoring systems that provide round the clock surveillance of mission critical performance parameters of geographically distributed installations of equipment; and After Market Support platform that assists OEMs/brands/distributors to manage their after-market support operations. Further, the company provides Trade-in Portal, a system that helps clients to run their buy-back program for their customers at enterprises, retail chains, carrier networks, and others; Apple Care CRM, a service management system for Apple care partners; Repair Factory Solution to manage repair factory operations, as well as to enable integration with various logistics service provider systems and standard ERP systems for logistics and financial tractions; and an RFID based asset tracking system. It serves consumer electronics and telecom clients. B2X India was formerly known as Service Solutions Pvt. Ltd. As a result of its acquisition by B2X Care Solutions GmbH, its name was changed. The company was founded in 2009 and is based in Mumbai, India with a regional office in Faridabad, India. It also has operations in the Middle East. As of October 21, 2014, B2X India operates as a subsidiary of B2X Care Solutions GmbH.