Impact Learning Systems International Inc.

Impact Learning Systems International Inc. provides telephone sales and customer service training solutions. The company offers technical support, field service representative, up-selling and cross-selling, diagnostic troubleshooting, call centre, and chat training services. It caters to banking, finance, business services, consumer products, education, energy, government, healthcare, technology, insurance, manufacturing, and telecommunication sectors. The companys clientele include EllieMae, Ceridian, Motorola, HBO, Federal Bureau of Investigation, Piedmont Technical College, Tampa Electric, GE Healthcare, Dell, Hanover Insurance Group, ALCAN Packaging, and Texas Communications. It has strategic partnerships with Computer Technology Industry Association (CompTIA) and Technology Services Industry Association (TSIA). The company was incorporated in 1989 and is based in Reno, Nevada with operations in the United States of America and Europe. As of July 18, 2012, Impact Learning Systems International Inc. operates as a subsidiary of Miller Heiman, Inc.